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Accessibility arrangements at the Smart Hotel chain

The Smart Hotel chain works hard to make its services accessible to people with disabilities, with the aim of providing a service experience that meets their unique needs.
 
We operate in accordance with the service accessibility regulations in a gradual manner for all hotels in the chain.
 
Customer service representatives will be happy to provide detailed information on the accessibility arrangements available at each of the chain’s hotels.
 
Within the framework of the law, the Accessibility Coordinator: Natalie Davidov works online.
If you encounter special requests regarding accessibility, we would be happy if you would contact us in one of the following ways:
– By phone:  08-6588884
– By email: natali@smarthotels.co.il
 
The accessibility statement is updated to  12/25/2023.
 
If you have any questions or suggestions for improvement, we will be happy to assist you.

Accessibility on the Smart Hotels website

“Smart Hotel Chain” is committed to providing accessible content to the general public browsing the site, and therefore we are working to update and implement the accessibility rules, in accordance with the principles of the accessibility standard as much as possible. The site is adapted to the accessibility requirements of the  W3C organization  to level 2 (AA) . In the links you will find the details of the conditions to which the site complies in Hebrew and English. In addition, the site was built according to the  W3C standard  for  CSS and HTML.
 
How to browse the site easily? – You can navigate forward on the site using the TAB button   . To navigate backward, press the  SHIFT + TAB key combination. – Before the site’s main navigation menu, there is a hidden button that appears when it receives the keyboard focus. Clicking on it will open a kind of pop-up window. The site’s menu will appear inside the window. It can be closed by pressing the – “ ESC” button  on the keyboard or using the close button at the end. You can also navigate within it using the small halves of the keyboard (up and down). – In the main menu, you can navigate using  TAB    and – SHIFT + TAB . – In the accessibility menu, there are buttons to change the font size, buttons to change the site’s colors, for easier viewing, increasing the site’s display by 200% , highlighting links, disabling site accessibility, and additional settings. – To make it easier to enter information into forms on the site, there is a dedicated utility on the site that enlarges the text while typing into the fields on the form. The tool works so that it opens and closes automatically when you are inside one of the fields in the form, and does not interfere with filling out the form at all. – The accessibility menu can be closed and opened using 10F
 
Navigation between areas The site is divided into areas such as a central content area or a side menu area. At the beginning of each area there is a level 5 heading, which indicates the name of the area you have reached. Some of the headings are also links that you can use to skip over that area, thus helping you get to the desired content more quickly. For example, there is an option to skip over the main menu.
 
The site is regularly reviewed to ensure the maintenance of site accessibility.
 
Have you encountered a problem? Tell us! We strive to maintain and maintain the site at the best level. If you have found and/or encountered difficulties in browsing the site and in particular with accessibility issues, do not hesitate to report it using the contact form. So that we can handle the problem in the best way possible, please include as many complete details as possible:
 
– Description of the problem. – Browser type and version. – Operating system. – Type of assistive technology (if used). – What page were you browsing? – What action were you trying to perform? – We will address the problem and get back to you as soon as possible with details on how to address it.

Accessibility in Smart Hotels chain hotels

Jerusalem Inn Hotel

Hotel and parking area:

Reception and dining room:

Guest assistance:

Montefiore Hotel

Hotel and parking area:

Reception and dining room:

Guest assistance:

Eyal Hotel

Hotel and parking area:

Reception and dining room:

Public space:

Guest assistance:

Hotel Lago

Hotel and parking area:

Reception and dining room:

Guest assistance:

Ramon Suites Hotel

Hotel and parking area:

Reception and dining room:

Guest assistance:

Milestone Hotel

Hotel and parking area:

Lobby and balcony:

Guest assistance: